Customer Support on Facebook Pages with Get Satisfaction

Mashable reports that  Get Satisfaction a popular customer relationship management tool will soon be able to be added to Facebook Pages with an app from Involver

From Mashable

The application is currently being tested by a handful of brands (check out POM’s support tab), but the company is rolling it out to all interested businesses. The Social Engagement Hub is targeted to bigger brands, but coming this spring Get Satisfaction will roll a slightly scaled down version — minus customization — for small and medium business that will cost $99 per month in addition to the current paid plan.

Here’s a screen shot of the Get Satisfaction app on Poms page. Technorati Tags:

Posted via web from Mandala Life Media


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